Privacy Policy
How CLICKFIRE MEDIA (PTY) LTD collects, uses and protects personal information in line with the Protection of Personal Information Act (POPIA).
Draft for legal review, last updated October 2026.
CLICKFIRE MEDIA (PTY) LTD (registration number 2024/424309/07), trading as ClickFireMedia (“we”), respects your privacy. This policy explains how we handle personal information in line with the Protection of Personal Information Act, 2013 (POPIA).
Information we collect
- Details you give us: name, business name, email, phone number, website address and project details submitted through forms, chat, email or phone.
- Website audit details: the website address you ask us to check and the results.
- Usage information: pages visited and device type, collected through analytics only where you consent to cookies.
Why we use it
- To reply to your enquiry and prepare quotes and audit reports
- To deliver and support the services you buy
- To send follow-ups about your enquiry, and marketing only where you agree
- To improve our website and services
Sharing your information
We do not sell personal information. We share it only with service providers who help us operate (for example hosting, email, CRM and AI providers), under confidentiality obligations, or where the law requires.
How long we keep it
We keep enquiry information only as long as needed for the purposes above, or as required by law.
Your rights
You may ask to access, correct or delete your personal information, object to processing, or withdraw consent for marketing. Contact us at info@clickfiremedia.co.za. You may also lodge a complaint with the Information Regulator of South Africa.
Security
We use reasonable technical and organisational measures, including encrypted connections, access controls and backups, to protect your information.
Contact
CLICKFIRE MEDIA (PTY) LTD, Sandton, Gauteng. Email info@clickfiremedia.co.za.